Racketly

Privacy Policy

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Racketly ("we," "us," or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Application").

By using Racketly, you agree to this Privacy Policy and our Terms & Conditions. IF YOU DO NOT AGREE, PLEASE DO NOT ACCESS OR USE THE APPLICATION.

We reserve the right to update this Privacy Policy at any time. We will notify users of material changes by updating the "Last Updated" date and, where appropriate. Continued use of the Application after modifications constitutes acceptance of the revised policy.

Collection of Your Information

We collect and store the following types of user data:

  • Personal Information: Name and email address (collected during registration or voluntarily provided by you).
  • Usage Data: Statistics related to your app usage, such as game plays, performance metrics, and analysis history.
  • Device Information: Device type, operating system version, and unique identifiers.
  • Health and Motion Data: Data from your device’s CoreMotion and WorkoutData frameworks, such as heart rate, movement patterns, velocity, orientation, and acceleration. This information is used exclusively for match performance analysis.

Some of this information, specifically motion and health data, may be shared with trusted third-party providers, such as Google’s Gemini AI, for the purpose of generating automated performance insights. We only share this data when necessary for providing our core service functionality and analysis features.

All information is securely stored and transmitted using industry-standard encryption. We do not sell your data to third parties for advertising or marketing purposes

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Generate automated performance analysis via third-party AI platforms.
  • Enable data synchronization across devices.
  • Communicate important updates or security alerts.
  • Comply with legal obligations and enforce our Terms & Conditions.

We do not sell, trade, or rent your personal data to third parties.

Use of AI and Data Sharing

We use Google’s Gemini AI to process motion and performance data. By using the Application, you acknowledge and agree that your motion and workout-related data—including CoreMotion sensor data and heart rate—may be shared with and processed by Google Gemini for analysis purposes.

You also agree to Google's Terms of Service and acknowledge that this AI-powered analysis is not guaranteed to be accurate or reliable. It is intended for informational and training purposes only and should not be used as a substitute for professional medical, coaching, or fitness advice.

We are not responsible for the accuracy of AI-generated insights or any decisions made based on them.

Data Security

We take reasonable security measures to protect your data, including encryption and access restrictions. However, no system is completely secure, and we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of your data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Request limitation on how your data is processed.
  • Right to Data Portability: Request a copy of your data in a commonly used format.
  • Right to Object: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at: [email protected].

Data Retention

We retain your data for as long as your account remains active. If you delete your account, your data will be erased unless required for legal compliance.

Third-Party Services

We may share your data with trusted third-party services as required to provide core functionality.

In particular, we use Google’s Gemini AI platform to analyze motion and workout data you provide through the app. This includes, but is not limited to:

  • Motion sensor data (CoreMotion)
  • Heart rate and fitness metrics (WorkoutData)
  • Performance-related statistics derived from your usage

This data is shared solely for the purpose of generating automated match analysis and is not used for advertising or any other commercial profiling. By using our motion analysis features, you explicitly agree to the Google Terms of Service and consent to this data processing.

We do not sell your personal data and take all reasonable steps to ensure it is handled securely.

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy within the App or by other means of communication. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact

If you have questions about this Privacy Policy, contact us at: [email protected]